Lunch & Learn — June 18, 2026

How to create an AI strategy to improve customer experience (CX)

Build your 2026 AI strategy for customer experience, one lunch at a time.

Join Abitronix, Dialpad, Poly.AI, and Sanas.AI for an exclusive Lunch & Learn featuring a real-world CX case study, followed by a $200 Ray-Ban shopping experience at Hudson Yards.

What this event is about

An exclusive Lunch & Learn designed for CX and business leaders ready to move beyond the AI pilot phase

On June 18, 2026, Abitronix invites you to an intimate, invitation-only session at Estiatorio Milos inside Hudson Yards, New York City. Over a Mediterranean lunch, you will hear directly from three of the most innovative voices in AI-powered customer experience: Dialpad, Poly.AI, and Sanas.AI as they walk through a real-world case study on building a measurable AI strategy for CX.

The afternoon closes with an exclusive shopping experience at the Ray-Ban store in Hudson Yards, including a $200 gift card to welcome summer in style. Seats are strictly limited.

The strategic trio

Why this strategic trio is essential for your 2026 CX roadmap

Unified workspace CX

Move past the pilot phase with the world's leading agentic AI platform. Deploy governed, no-code AI agents that autonomously resolve complex issues with built-in ROI validation through Proving Ground. Identify hidden CX friction while maintaining enterprise-grade data compliance.

Agentic voice AI

Deliver a luxury-grade voice experience that scales without added headcount. Poly.AI assistants handle natural, "messy" human speech and achieve 100% resolution of routine inquiries. In retail, this technology has driven a 60% reduction in seasonal hiring, saving brands over $1 million per peak season.

Speech infrastructure

Eliminate communication barriers and build global brand trust. Sanas delivers real-time Accent Translation, preserving each agent's vocal identity. With 2026's launch of 25+ language translation and ultra-fidelity Speech Enhancement, brands have seen a 46% NPS lift and a 70% reduction in costly call transfers.

60 %

reduction in seasonal hiring with Poly.AI voice agents

40 %

NPS lift delivered by Sanas real-time speech technology

1 M+

saved per season by retail brands using Poly.AI

Agenda

A carefully curated afternoon: strategy, conversation, and celebration

12:00 – 2:30 PM
Strategic briefing & Mediterranean lunch

Expert presentations from Dialpad, Poly.AI, and Sanas.AI · Real-world CX case study · Catered lunch at Estiatorio Milos, 5th Floor, Hudson Yards

2:30 PM
Exclusive Ray-Ban shopping experience on us

Enjoy a $200 gift card toward a new pair of Ray-Bans at Hudson Yards · Just in time for summer

This event is designed for: CX Directors & VPs · Contact Center Leaders · IT Executives & CTOs · Business Owners ready to operationalize AI

Why attend

For leaders who are done waiting for AI to prove itself

Walk away with a practical, board-ready AI strategy for customer experience — not theory, a real case study.

Hear directly from the platforms shaping the future of voice AI, unified CX, and speech infrastructure.

Connect with a curated group of CX directors, IT executives, and contact center leaders in an intimate setting.

Experience firsthand how AI reduces costs, increases NPS, and eliminates CX friction at scale.

Enjoy an exclusive summer reward your $200 Ray-Ban gift card awaits.

Secure your seat

Space is extremely limited

This is an invitation-only, complimentary event. Lunch, presentations, and your Ray-Ban gift card are included at no cost. Due to the intimate nature of the venue, seats are capped. Reserve yours before June 1st to guarantee your place at the table.