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Webinar

How AI is Changing the Future of CX in RETAIL

Closing the gap between expectations and experience by bridging AI agents, self service and real-time assist to the retail journey.

  • Date: October 22nd, 2026
  • Time: 12:00 PM – 1:00 PM
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Join Abitronix for an insightful webinar exploring how retail brands can leverage AI to meet evolving customer expectations, enhance customer support, and deliver seamless experiences across the entire customer journey.
 
Industry experts will explore how leading retail brands are closing the gap between customer expectations and what support teams can realistically deliver, using AI, self-service, and real-time agent assist across the entire customer journey.
 

  • DIALPAD: AI-powered voice and digital agents that resolve routine calls, chats, and texts, with seamless handoffs to human agents, real-time agent assist, and AI-driven customer satisfaction insights.

  • QUIQ: An enterprise platform for building, testing, and deploying agentic AI using no-code, low-code, or full-code tools, with built-in guardrails and a complete audit trail of AI decisions.

  • SANAS: Real-time accent translation that improves communication between customers and agents while preserving each agent’s natural voice, supporting both in-house and BPO teams on existing contact center platforms.

Discover how the right combination of technology and strategy can help retailers deliver more personalized, accessible, and effortless customer experiences.

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Unlock the Future of Retail CX

Complete the form below to join Abitronix and featured experts from Dialpad, Quiq, and Sanas as we explore:

  • Self-service and seamless human agent handoffs

  • Enterprise agentic AI with built-in guardrails

  • Real-time accent translation for clearer CX communication


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